The medical field is changing! With the arrival of COVID-19 medical offices have had to completely close down or utilize telehealth means to practice telemedicine; billing offices have had to close down as well.
So what has happened to your offices' revenue?
Most practices have been unable to continue to bill for previous patient visits, billing services have not been sending out claims or following up on denied claims.
Our office has remained open during this trying time and we plan to remain open with care to social distancing, impeccable hygiene practices and of course regular deep cleanings.
We also do not outsource our services, all work is done in-house.
The types of medical claim denials from insurance companies is increasing. Unfortunately due to outsourcing of the insurance companies, claims are being denied erroneously, without any given reason, or denied for timely filing (even when filed within timely guidelines). We take all insurance denials very seriously and work toward resolving denied claims, getting paid and acquiring an interest payment from the insurance company.
With the arrival of telemedicine services now being utilized more than ever, our job is stay informed of what CPT/ICD-10 codes insurances accept for these services, what modifiers are they requiring and what the reimbursement rate is for these services will be received by your office.
What professional specialties does your staff at CBS have experience with?
What insurance companies does CBS have experience with? Our team has experience in billing both primary & secondary claims with the following insurances and networks:
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